CERTIFICATION
AUDIT
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To assess whether the organisation adequately adheres to their Quality Management System.
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To assess whether the organisation practices effective quality management on design, procured material, manufacturing, testing, control of non-conformity, implement corrective actions and manage customer requirements.
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To assess whether the organisation has the capability to manufacture the product as required by TNB technical specifcation.
Objectives
Surveillance Audit
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To assess whether there is continual compliance with the quality system implementation.
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To verify whether there is any design change (compared to previous evaluation) on the product.
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To assess whether any action has been taken to address non-conformity cases and TNB’s complaints.
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To verify whether there are any changes to SGP particulars.
System Audit
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To assess whether there is continual compliance with all elements of the quality management system.
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To assess whether the organisation has improved their capability to manufacture the product as required by TNB technical specification.
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To verify whether there is any design change (compared to previous evaluation) to the product.
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To assess whether any action has been taken to address non-conformity cases and TNB’s complaints
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To verify whether there are any changes to SGP particulars.
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The audit program for each SGP holder is managed by the Audit Coordinator.
The audit is expected to be conducted only once a year for each SGP holder.
CHECKLIST
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Quotation for surveillance audit shall be issued 3 months before the planned audit date.
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Quotation for re-certification audit shall be issued 3 months before the certificate expire date.
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*Reminder to pay the audit fee shall be issued by the Audit Coordinator in 15 days interval for a maximum of 3 times