CERTIFICATION
AUDIT
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To assess whether the organisation adequately adheres to their Quality Management System.
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To assess whether the organisation practices effective quality management on design, procured material, manufacturing, testing, control of non-conformity, implement corrective actions and manage customer requirements.
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To assess whether the organisation has the capability to manufacture the product as required by TNB technical specifcation.
Objectives
Surveillance Audit
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To assess whether there is continual compliance with the quality system implementation.
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To verify whether there is any design change (compared to previous evaluation) on the product.
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To assess whether any action has been taken to address non-conformity cases and TNB’s complaints.
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To verify whether there are any changes to SGP particulars.
System Audit
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To assess whether there is continual compliance with all elements of the quality management system.
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To assess whether the organisation has improved their capability to manufacture the product as required by TNB technical specification.
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To verify whether there is any design change (compared to previous evaluation) to the product.
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To assess whether any action has been taken to address non-conformity cases and TNB’s complaints
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To verify whether there are any changes to SGP particulars.
The audit program for each SGP holder is managed by the Audit Coordinator.
The audit is expected to be conducted only once a year for each SGP holder.
CHECKLIST
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Quotation for surveillance audit shall be issued 3 months before the planned audit date.
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Quotation for re-certification audit shall be issued 3 months before the certificate expire date.
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*Reminder to pay the audit fee shall be issued by the Audit Coordinator in 15 days interval for a maximum of 3 times